Can an AI receptionist take table reservations?

Yes. Sophia asks for the date, time and party size, checks your calendar, and books an open slot while the guest is still on the line.

Can she answer questions about the menu and allergens?

She answers from the menu, dietary options and policies you give her. If a question falls outside that, she tells the guest and flags it for you.

Does it work when the restaurant is closed?

Yes. Sophia answers 24/7 on every plan, so calls outside opening hours turn into reservations instead of voicemails.

Which plan does a restaurant need?

If you want Sophia to answer your own phone number, choose Pro. A small place with fewer calls can start on Solo and use the website widget and WhatsApp.

AI Receptionist for Restaurants: Take Every Reservation Call

The phone rings when nobody can pick it up

Restaurants get the most calls at the worst time. Friday at 6pm the host is seating guests, the servers are carrying plates and the kitchen is in full swing. The phone rings and rings.

A guest who wants a table for Saturday does not wait. They hang up and try the place next door. One unanswered call can be a table of four you never see.

What restaurant calls look like

Most calls are simple. People want to book a table, change a time, or ask if you are open on Sunday. They ask about the menu, allergens, parking and whether you take groups.

These calls repeat all day. They are easy to answer if you have a minute, and impossible to answer when the room is full.

How Sophia handles reservations

Sophia answers the call, asks for the date, time and party size, and checks your calendar. She offers a slot that is open, books it, and confirms it before the guest hangs up.

She answers from what you tell her about your menu, opening hours, dietary options and policies. If a guest asks something outside that, she says so and flags it in the email summary she sends after the conversation.

Guests can also reach her on WhatsApp and Instagram, and book through the online widget on your website. That is included on every plan.

Busy nights, closed days and every language

Sophia takes several calls at once. A rush of calls at 5pm no longer means a busy signal. She also answers when you are closed, so the guest who calls Monday morning about the weekend gets a booking, not voicemail.

Dutch and English come on every plan. Arabic is on Pro and above, which helps if your guests or your neighborhood speak it.

What it costs compared to a host

A full-time receptionist in the Netherlands costs roughly 2,500 to 3,500 euros a month once you add employer taxes, holiday pay and pension. A host also works set shifts and cannot answer the phone while seating a full room.

CallSophia plans are Solo at $149 a month, Pro at $299 and Multi at $599. Solo includes 500 voice minutes, about 140 calls. Pro includes 1,000 minutes, about 285 calls, and your own phone number so Sophia answers the line itself. Setup is a one-time $199, or free on annual billing. Extra minutes run on prepaid credit at $0.25 per minute.

To hear Sophia set up for your restaurant, start at onboarding, or see the current offer.