CallSophiaThe new client calls once
A lawyer is in a meeting, in court, or on a call with a client. The phone rings and nobody picks up. The person calling has a problem and wants it handled now.
They do not leave a long voicemail. They call the next firm on the list. For a small practice, that call may have been your next good case.
What a law firm call looks like
Most first calls follow the same pattern. The caller says what kind of matter it is, gives a name and number, and asks if you can help and when they can talk to someone. Others ask about fees, hours or where you are.
That is intake, and it is repetitive. An AI receptionist can collect the basics and book the consultation. It should not give legal advice, and Sophia does not. She answers from what you tell her about your practice areas, hours and policies.
How Sophia handles intake and booking
Sophia answers the call, finds out what the caller needs, and checks your real calendar. She offers open consultation slots, books the one the caller picks, and confirms it before the call ends.
After every conversation she sends you an email summary. You see who called, what they asked about and when they are booked. Calls she could not answer are flagged so you can follow up.
The Pro plan adds full booking with staff, calendar and reminders. The Multi plan adds per-staff calendars and multiple locations, which suits a firm with several lawyers or a second office.
After hours and in more than one language
People often call about legal trouble in the evening or at the weekend, when the office is closed. Those calls are easy wins. You were never going to answer them, so every booking Sophia makes is one you would have lost.
Dutch and English come on every plan. Arabic is on Pro and above. Callers who can describe their situation in their own language are more likely to stay on the line and book.
What it costs compared to a legal assistant
A full-time receptionist in the Netherlands costs roughly 2,500 to 3,500 euros a month once you add employer taxes, holiday pay and pension. That is one person, in office hours.
CallSophia plans are Solo at $149 a month, Pro at $299 and Multi at $599. Solo includes 500 voice minutes, about 140 calls. Pro includes 1,000 minutes, about 285 calls, and your own phone number so Sophia answers the line itself. Setup is a one-time $199, or free on annual billing. Extra minutes run on prepaid credit at $0.25 per minute.
To see Sophia set up for your firm, start at onboarding, or see the current offer at /offer.html.