CallSophiaThe job call comes when your hands are busy
A plumber is under a sink. An electrician is up a ladder. A cleaner is mid-shift in someone else's house. The phone rings, and nobody can stop to answer it.
The caller has a leak or a broken boiler. They are not going to leave a voicemail and wait. They call the next name on the list, and that company gets the job.
What a home services call looks like
Most calls follow the same pattern. The caller says what is wrong, where they live, and when they need someone. They want to know if you cover their area and roughly what it costs.
That is a short conversation with a few fixed questions. It is exactly what an AI receptionist handles well, as long as it knows your services, your service area and your availability.
How Sophia handles it
Sophia answers the call, asks what the problem is and where, and checks your calendar. She offers an open slot, books the visit, and confirms it before the caller hangs up.
After every conversation she sends you an email summary with the name, the address, the problem and the time booked. You read it between jobs and know what is waiting.
She answers from what you tell her about your services and policies. If a caller asks something outside that, she says so and flags it in the summary, so you can call back.
Evenings, weekends and several calls at once
Home service calls do not keep office hours. A burst pipe on Sunday evening is still a job. Sophia answers 24/7 on every plan, so the out-of-hours call becomes a booking instead of a lost lead.
She also takes several calls at the same time. If three customers phone after a storm, none of them gets a busy signal. Customers can reach her on WhatsApp and Instagram too, and through the booking widget on your website. Dutch and English come on every plan. Arabic is on Pro and above.
What it costs compared to an office assistant
A full-time receptionist in the Netherlands costs roughly 2,500 to 3,500 euros a month once you add employer taxes, holiday pay and pension. Most small trades businesses never hire one, so the phone goes to voicemail.
CallSophia plans are Solo at $149 a month, Pro at $299 and Multi at $599. Solo includes 500 voice minutes, about 140 calls. Pro includes 1,000 minutes, about 285 calls, and your own phone number so Sophia answers the line itself. Multi adds multiple locations and per-staff calendars, which suits a firm with several crews. Setup is a one-time $199, or free on annual billing. Extra minutes run on prepaid credit at $0.25 per minute.
To hear Sophia set up for your business, start at onboarding, or see the current offer.